Support
Uvavanyo provides much more than technology alone. Our client services team is expert in ensuring the ease of use of all users and proactively working with clients to ensure your organisation fully benefits from the opportunities of online testing.
Our support team can be contacted by phone and email, Monday to Friday, 9am – 5pm.
Tel: 027 83 2726 359
Email: support@uvavanyo.com
The support team is able to provide efficient user support, from forgotten passwords to advanced queries. Each call raises a support case, which is logged and tracked until resolved to the users’ satisfaction.
The team also proactively provides advice and recommendations on how online testing and The Test Factory platform can further benefit your organisation and ensure you get the most out of our service. This includes providing case studies and ideas for online testing within various departments and potential benefits provided.
Finally, all clients and selected users receive our monthly newsletter, providing advice, ideas, case studies, highlighting key features and announcing new version features and benefits.
Uvavanyo is fully supported by The Test Factory in the United Kingdom, having direct access to the management and developments teams of The Test Factory UK.